Terms and Conditions

Welcome to The Flag Shop Ltd trading as CustomFlags.co.uk. We provide our services to you subject to the following conditions. If you visit or shop at CustomFlags.co.uk you accept these conditions. Please read them carefully.

Custom Products Refunds.

Once an order for a custom product has been placed the payment will only be refunded if the product is faulty. As this is a bespoke item it is only of use to the specific customer.


All goods are shipped by next day carrier once ready. The lead time for production is 7-10 working days; this may be longer for larger order - you will be informed by phone or email if this is the case. Delivery to remote parts of the UK (Highlands & Islands) may take 2-3 days delivery.


We will not supply or sell your details to any third party without your consent.

Electronic Communications

When you visit CustomFlags.co.uk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All non flag content included on this site, such as text, graphics, logos, button icons, images, is the property of CustomFlags.co.uk and protected by United Kingdom and international copyright laws. The vast majority of technical data, and images have been copied freely from the CIA World Factbook. We welcome suggestions for new entries. Schools and student are free to copy any images you wish to aid you in your studies.

License and access to our site

CustomFlags.co.uk grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CustomFlags.co.uk. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, copied, sold, visited, or otherwise exploited for any commercial purpose without written consent of CustomFlags.co.uk. You may not frame or utilize framing techniques to enclose any information (including images, text, page layout, or form) CustomFlags.co.uk without express written consent. Any unauthorized use terminates the permission or license granted by CustomFlags.co.uk. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CustomFlags.co.uk so long as the link does not portray, products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of CustomFlags.co.uk logo or other proprietary graphic as part of the link without written permission.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CustomFlags.co.uk does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use CustomFlags.co.uk only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.

Reviews, comments, communications and other content

Visitors may post reviews, comments, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of 'spam.' You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content, but do not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant CustomFlags.co.uk a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Flag Shop Ltd and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Flag Shop Ltd for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.

Product descriptions

We attempt to be as accurate as possible. However, CustomFlags.co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ourselves itself is not as described, your sole remedy is to return it in unused condition.

English Law

By visiting CustomFlags.co.uk you agree that English Law without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and CustomFlags.co.uk.